01Privacy policy

Privacy policy

Last updated: October 2026

This policy explains how Qingdao Rotashine New Materials Technology Co., Ltd. ("we") collects, uses and protects the information you provide when you use this website to request documents or samples, or to send us a message.

Information we collect

When you submit a certificate/sample request or a message, we collect the company name, contact person, job title, country/region, phone or WhatsApp number, email address, other contact details, the products and documents you are interested in, your application, estimated quantity and the content of your message.

How we use it

We use this information only to answer your enquiry, to confirm and ship the samples or documents you requested, to follow up on orders and technical support, and to meet legal and compliance obligations. We do not use it for unrelated purposes.

Sharing

Apart from the information a carrier (for example a courier company) needs in order to deliver samples, we do not sell, rent or share your personal information with third parties, except where required by law.

Retention

We keep your information only for as long as needed for the purposes above, normally no longer than 24 months, or longer where the law requires it. After that we delete or anonymise it.

Your rights

You may ask us to access, correct or delete the information you submitted, or to stop sending you materials. Please contact us at the email address on this site and we will respond within a reasonable period.

Contact

If you have any questions about this policy, please contact us using the email address shown on the Contact page.